Field Performance Advisor
Irvine, CA
Contract • Job ID: 80774 • Posted 2 days ago
Looking for a Field Performance Advisor
Salary Range: $45-48/hr
What you will be doing as Field Performance Advisor
- Review and analyze site performance metrics, including but not limited to, cycle time, close out package (COP) first time right, (Job Hazard Assessment) JHA compliance, Ericsson tool utilization, build quality, and customer specific requirements.
- Based on site review and analysis, identify Supplier performance areas in need of improvement, provide feedback on site performance metrics to Territory Director and Suppliers, and partner with Suppliers to correct, adapt, and respond to the feedback.
- Engage with suppliers on-site to conduct root-cause analysis of performance deficiencies, troubleshoot problems, and ensure that Suppliers correct real-time discrepancies related to safety and construction.
- Strategically plan daily and weekly site and supplier visits to achieve key targets and drive overall market performance, considering suppliers KPIs, performance, current needs, etc.
- Act as an internal partner for Ericssons Senior Construction Managers and Project Management teams to review and evaluate market-level on-site requests, such as supporting customer meets, site access, and validating construction drawings, to support in project completion.
- Based on performance metrics, identify, design, and develop process improvements for Suppliers site construction process, as well as advancements to Ericsson tools to increase efficiency and quality, collaborating with the Automation teams to develop new tools and adjust current tools to increase Suppliers efficiency. Based on market-level findings, work with other Field Performance Advisors around the country to identify systemic problems and propose cross-market improvements.
- Collect and report on supplier performance data for deployment process changes and new process trials to support business cases for new features or changes to ways of working.
- Build strong relationships with market Suppliers to foster a culture of continuous improvement and two-way feedback between Ericsson and Supplier.
- Ensure Suppliers have a clear understanding of, and adhere to, Ericsson and customer processes, methods, and tools that apply to sites assigned to Suppliers in market.
- Continuously improve and provide feedback on Ericsson and customer specific information and training for accuracy in delivery performance via Site Tracker and Power Bi-domain metrics.
- Support Governance for quarterly Supplier business reviews (QBR), report on findings in the field concerning supplier performance and actions taken and recommendations for improvement; responsible for field-related actions from QBRs.
- Minimum relevant work/industry experience of 7+ years.
- Bachelors degree preferred.
- Experience with providing design solutions and guidance on order of operations.
- Strong knowledge of general construction processes & procedures.
- Experience in managing and directing general contractor suppliers, construction scope estimation, etc. (Civils, Ground, L&A, Backhaul, Maintenance Work).
- Ability to interface with customers, property owners, and other internal and external ancillary personnel as needed.
- Strong knowledge of contracts (leasing, vendor facing, customer facing) and financial acumen.
- Demonstrated ability to collaborate and develop positive relationships with suppliers or other external business partners.
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What you didn’t know about us:
- Competitive salary
- Health, Dental and Vision Benefits
- Short/Long Term Disability and Critical Care/Illness Protection
- Life Insurance and Retirement Plans
- Employee Assistance Program
- With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
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We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
