Best Practices for Managing Remote Employees and Building Company Culture

January 4, 2023

remote work

As remote work continues to increase in popularity, managing remote teams has become a major challenge for many companies. Companies must find ways to manage and support their remote employees while cultivating a strong company culture.

In this blog post, we will explore best practices for managing remote employees and building a company culture that is successful and sustainable. By following these tips, businesses can ensure their remote employees are supported, engaged, and productive. At the same time, a strong company culture can be built and maintained. Read on to learn more about managing remote employees and building a successful company culture!

Define and Document Your Company Culture

Creating a strong company culture is essential to the success of any business, especially for those with remote employees. Developing a culture where everyone feels connected and empowered is vital for staying competitive in the ever-changing telecom industry. For businesses with remote teams, it’s important to define and document your company culture as soon as possible.

Establishing a set of core values and principles will help your team better understand their role within the organization. Core values give employees a sense of direction and provide clarity when making decisions. Once you have developed these core values, ensure they are communicated to your remote team members. This helps ensure everyone is on the same page, even when working from different locations.

Finally, document your company culture in an easily accessible way. This could include a handbook or manual outlining your core values and employee expectations. This can then be distributed to your remote team members so that everyone is always up-to-date on company guidelines.

Create a Communication Plan

Creating a communication plan is one of the most important things when managing teams remotely. Working from home can be difficult without clear expectations of communication, so it’s important to have a plan in place.

This should include details such as:

  • When team members should check-in
  • How regularly they should report their progress
  • How any communication issues should be addressed

This helps ensure that all employees are on the same page and working towards the same goal.

Set Clear Expectations

Having clear expectations is essential when managing remote teams. Working from home, it can be easy to blur the lines between work and personal time. Employees should know what is expected of them regarding performance and deadlines. This includes everything from completing tasks on time to responding to emails within a certain timeframe.

It’s imperative that employees understand how their performance will be evaluated and what the consequences will be for not meeting expectations. Doing so helps ensure that everyone is working towards the same goal and that no one feels like they are being taken advantage of.

Foster Transparency

Transparency is essential for maintaining a strong working relationship between remote employees and the rest of the team. Employees need to know they can count on their employer to be honest and open. When it comes to managing teams remotely, this means providing timely and detailed information about their role, expectations, performance, and career opportunities.

Fostering transparency also means being open to feedback from remote employees. Communication should be a two-way street where remote employees feel comfortable raising questions, voicing concerns, and sharing ideas. This helps to ensure that everyone is on the same page when it comes to company culture and goals.

Encourage Social Interaction

Social interaction is a key component of effective remote team management, and it should be taken into consideration when managing teams that are working from home. Companies need to find ways to encourage remote employees to interact with each other, even if they are not in the same physical space.

Organizing team activities, such as virtual lunch and learns or digital happy hours, can foster social interaction and help create a more connected company culture. Managers can create a more collaborative workspace by providing an environment where employees can connect and feel comfortable having informal conversations.

Schedule Regular Check-ins

For teams that are working from home, regular check-ins are essential for building and maintaining company culture. Checking in with employees regularly helps foster transparency, strengthen relationships, and set clear expectations. When scheduling check-ins, consider the following:

  • Create consistent and timely touchpoints with each employee – One of the most important elements of managing remote teams is keeping track of each individual’s progress and productivity. Regularly scheduled check-ins allow an opportunity to address any potential issues that may arise, as well as celebrate successes.
  • Incorporate a variety of communication mediums – Utilize different mediums to ensure you’re checking in with your employees in the most effective way. For example, try using emails, video conferencing, or even phone calls for check-ins.
  • Set reasonable goals for each check-in – During each check-in session, it’s important to focus on setting reasonable goals and expectations. Setting long-term goals can help establish direction, but it’s important to also break them down into achievable objectives.
  • Allow for open dialogue – Ensure that each check-in is a two-way conversation so that employees feel comfortable enough to speak up about any issues or problems they may have. It’s also beneficial to encourage ideas and feedback from each team member.

What To Expect from Building a Solid Culture for Remote Employees

A strong company culture is essential for any business, especially when managing remote employees. The benefits of building a solid culture for remote employees are numerous. They include:

1. Improved Collaboration

Creating a company culture that is conducive to working from home is also essential. This means managing teams in such a way that employees are encouraged to collaborate, communicate, and engage with each other. It also means providing the necessary resources and support for employees to feel connected to the company and its mission. With these tools in place, companies can create an atmosphere of trust, respect, and collaboration that will help keep remote employees motivated, engaged, and productive.

2. Tasks Are Completed Accurately and on Time

Managing teams that work from home also requires setting clear expectations. This means understanding how remote employees will be expected to work, what timelines need to be met, and how communication will be managed. Setting clear expectations helps remote employees focus on the tasks they need to complete and keeps them on track to meet their goals. It also helps build company culture, as employees have an understanding of the company’s expectations and are more likely to feel connected to the organization. By setting a solid culture, companies can ensure that their remote employees are productive and achieve the desired results.

3. Better Focus, Coordination, and Transparency

Additionally, managing teams that work from home efficiently allows for greater focus, coordination, and transparency, leading to better productivity. As important as having a cohesive company culture is when managing remote employees, there is no one-size-fits-all approach. Companies should tailor their policies, procedures, and guidelines to fit their individual needs while keeping in line with their overall company culture. It’s also important to remember that while there may be challenges associated with managing teams that work from home, there are many financial and cultural rewards that come from developing a well-thought-out plan.


As more and more businesses move to a remote workforce, it’s important to have the right strategies in place to ensure success. A strong company culture, clear expectations, and effective communication plans are essential for managing teams working from home. Taking the time to foster transparency, encourage social interaction, and celebrate successes will help build a solid foundation for a thriving company culture. By following these best practices, you can create an environment that encourages collaboration and innovation among your remote employees.

Contact us today to learn more about remote job opportunities with us in the Telecom space!

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